Quick chill refrigerators in rooms, Unique room layout with outside sink, Ample outdoor space for recreation

The elevators sputtered and often felt like a gamble!!! Housekeeping should definitely triple-check for small items left behind, like trash from previous guests. The hallway scent was far from pleasant, even for a brief stay!!!

The decor throughout the hotel was modern and inviting, with comfortable seating areas perfect for relaxing. The staff was incredibly helpful, ensuring that I felt at ease during my stay—a welcoming experience for seniors.

The bedding could be more comfortable for seniors.

Do recommend for a city break

Clean room, great location with easy access to downtown, and friendly staff made for a pleasant stay, complemented by free parking and a cozy bar/lounge area for relaxation after exploring the city.

finding joy in dad jokes and a cozy balcony at courtyard by marriott scranton

Front desk staff excelled with humor.

The breakfast was decent, and I loved lounging by the firepit while my kids splashed around the indoor pool. The chats by the fire and the cozy gardens made us feel right at home. Just a heads up, the bistro could use more staff during busy hours! 😊

It was just a smart choice for a day tour in Moosic with good value for price. I appreciated the numerous outlets available, making it easy to charge all my devices. Make sure to check the coffee hours. they are limited.

The room featured a unique layout with an outside sink, which made it convenient for both guests to freshen up simultaneously. Ample electrical outlets throughout the space allowed for easy charging of devices, essential when you're constantly on the go.

However, I encountered a few issues during my stay. The hot tub was out of service, limiting relaxation options after a long day. The indoor pool felt over-chemicalized, raising concerns about safety, especially for kids. Using the bathroom presented its challenges too, with damp smells lingering and cleanliness not up to par. I found unwanted hair on the floor. The air conditioning unit had knobs instead of a thermostat, forcing frequent adjustments to find comfort throughout the night. Lastly, the bistro's limited hours meant chasing meals outside of normal hours was often necessary.

The King Room with Sofa Bed and Balcony was impressively clean and had a convenient outdoor exit. The lobby stood out with its complimentary coffee and hot cocoa options, enhancing the check-in experience. However, the internet service was quite unreliable, making it difficult to stream shows, and the ice machines were mostly out of order, with one working on just the fourth floor. Additionally, breakfast selection was limited, missing typical pantry items, which was disappointing.

Highly Recommend for Couples Retreat

I stayed one night in a King Room with a Sofa Bed and Balcony and it was a lovely experience. The staff were really good, especially Amanda at the front desk, she made me laugh with her dad jokes and even left a cute towel man in the room after I asked for some humor. It was such a friendly atmosphere that I felt right at home after a long drive.

It wasn't exactly cheap but honestly the service made it worthwhile.

i had a great stay at the courtyard! the location was fantastic with plenty around, and the room was spotless with a nice exit to outdoors. the shampoo and conditioner were amazing, my hair felt incredible! the staff was super helpful, especially at the front desk.

can recommend

I had a great stay! The staff was friendly and attentive. The room had a nice balcony with a good view. The location is close to skiing and dining options. I appreciated the cleanliness throughout the hotel. 😊

great place for walking to nearby attractions and parks

I had a fantastic stay with a comfortable bed and enjoyed the warmth of the 24-hour fire pit, making it perfect for relaxing after city strolls. there's also a great park view just a short walk away, so you can unwind and soak in nature after exploring the city.

Amazing service and cozy amenities

I had a delightful stay! The outdoor gas fire pit area was perfect for relaxing with friends, and I was particularly impressed by the friendly service from Amanda at the front desk, who made my experience memorable with her personal touches. The indoor pool was clean and a great place to unwind after a long day. However, the heating system in the room was a bit noisy at times, which could use some improvement.

Fabulous, fabulous, fabulous

The indoor pool was pristine and inviting, perfect for a fun day of splashing around! The outdoor fire pit area created such a cozy vibe. We spent hours laughing and sharing stories under the stars. Amanda’s warm and personalized service, with her charming jokes and surprise towel animal.

would recommend 🏨❤️

We hit the slopes for some snowboarding and also tried snow tubing nearby. The hotel had a nice indoor pool, and the outdoor area was perfect for hanging out after. The staff was friendly, and our room had a great view from the balcony.

One hiccup was while checking in, where I noticed some rooms weren’t prepped properly, which was frustrating after a long day of travel.